NAHO recognizes the importance of personal information obtained from stakeholders and regards the protection of personal information as one of the most important issues in our business activities and management.

In order to provide safe, secure, and reliable services, we have established the following basic policy, which is thoroughly communicated to all employees to ensure strict compliance.

1. Basic Policy

  1. NAHO comply with the Personal Information Protection Act and relevant laws and regulations, establish personal information protection standards, and implement and maintain them while striving for continuous improvement.
  2. NAHO have established a personal information protection management system and communicate these standards to all employees to ensure strict compliance.
  3. NAHO process personal information within the scope of the clearly informed purpose of use. We will not disclose or provide personal information to third parties unless we have the customer’s consent or there is a legitimate reason.
  4. NAHO maintain the accuracy and up-to-date status of personal information and strive to prevent unauthorized access, leakage, loss, or damage of personal information while continuously improving information security.
  5. NAHO respond honestly and promptly to customers' inquiries and requests related to personal information disclosure.

Established on March 25, 2025
NAHO Representative: Naho Uchida

2. Purpose of Personal Information Use

NAHO will clearly state the purpose of use in advance when collecting personal information from customers, and will use the information only within the scope of that stated purpose. If it becomes necessary to use the personal information beyond the initially stated purpose, we will inform the customer and obtain their consent before proceeding. The purposes for which NAHO uses personal information are as follows:

  1. Personal Information Related to Customers
    • Business negotiations and meetings with customers
    • Shipping of products, documents, and other materials
    • Sending information on services and events
    • Providing customer support and maintenance services
    • Responding to inquiries and consultations
    • Providing various membership-based services
    • Service development, conducting surveys, and implementation of monitoring activities
    • Fulfillment of contracts
  2. Personal Information Related to Job Applicants
    • Providing information and communication regarding recruitment for job applicants (including internship applicants)
    • Management of recruitment-related operations

3. Appropriate Acquisition of Personal Information

NAHO acquire personal information through legal and fair means.

4. Provision of Personal Information

  1. Except in the following cases, NAHOwill not disclose or provide personal information to third parties:
    1. When the customer has given consent
    2. When required by law or regulation
    3. When necessary to protect the safety of individuals or property and it is difficult to obtain the customer’s consent
    4. When outsourcing the processing of personal information within the scope of the purpose of use
    5. When business succession occurs due to mergers, company splits, or business transfers
  2. In the case mentioned in (1) above, if we determine that it is more appropriate for our affiliated companies or agents to provide services or respond to inquiries, we may provide customer information such as address, name, and phone number to the relevant companies. In such cases, customers may request us to stop providing their personal information to the relevant companies.

5. Inquiries Regarding Personal Information

For inquiries, corrections, deletions, etc., related to personal information, please contact us through the inquiry form.

6、Other Matters

1. Access Information
This website may collect access log information in order to provide better services. Please understand that the collection of access logs is not intended to identify specific individuals.
2. Use of Cookies
This website uses cookies to provide more comfortable services. Cookies and IP address information, when used alone, cannot identify specific individuals and are not considered personal information. Cookies can be rejected by changing browser settings.